Privacy policy
Privacy Policy for Dreami Wigs
Effective Date: September 16, 2025
At Dreami Wigs, your privacy matters. We are committed to protecting your personal information and being transparent about how we use it. This policy explains what we collect, how we use it, and your rights under U.S. and Texas law.
1. Information We Collect
When you shop with us, we may collect:
- Personal details: name, email, phone number, shipping/billing address.
- Payment info: processed securely through Shopify and third-party payment providers (we never store full card numbers).
- Order history: items purchased, invoices, receipts.
- Device info: IP address, browser, cookies, and how you use our site.
- Marketing info: if you sign up for emails or SMS, we collect your preferences.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about orders, products, and services.
- Improve our site and prevent fraud.
- Send marketing messages (only if you opted in).
- Comply with U.S. laws and tax obligations.
3. Sharing Your Information
We do not sell your personal information.
We may share your info with:
- Service providers (payment processors, shipping carriers, Shopify, SMS/email marketing providers).
- Legal authorities if required by law.
- Business transfers if our company is sold or merged.
4. Cookies & Tracking
- We use cookies to run our store, keep items in your cart, and improve browsing.
- Some cookies are for marketing (Google, Meta/Facebook, TikTok ads).
- You can disable cookies in your browser, but some parts of the site may not work properly.
5. Your Rights (U.S. & Texas)
You have the right to:
- Access the personal info we hold about you.
- Request corrections to your info.
- Request deletion of your info (unless we must keep it for business, tax, or legal reasons).
- Opt out of marketing emails or SMS at any time.
To exercise your rights, email info@dreamiwigs.com.
6. Data Retention
We keep your info as long as needed for business, taxes, warranties, or legal requirements. After that, we securely delete it.
7. Security
We use SSL encryption and Shopify’s secure platform. While no system is 100% foolproof, we take reasonable measures to protect your info.
8. Children’s Privacy
We do not knowingly collect information from anyone under 16. If we learn that we have, we’ll delete it immediately.
9. Changes
We may update this policy from time to time. Updates will be posted here with a new “Effective Date.”
10. Contact Us
For questions or concerns:
Dreami Wigs
Email: info@dreamiwigs.com
Phone: 1-833-WIG-UNIT